Refund policy

Return & Refund Policy

At Cyndy Soap, every product is handcrafted in small batches with care and intention. Due to the hygienic nature of our personal care products, all sales are final.

We kindly ask that you review your order carefully before completing your purchase.

If your order arrives damaged during shipping or you receive an incorrect item, please contact us within 48 hours of delivery. Include clear photos of the product and packaging so we can review the situation and make it right.

Thank you for supporting handmade.